Address
Unit 18, Phoenix Works
Dudley Road West
Tividale, Oldbury
B69 2PJ
Pharmacist availability: A pharmacist is available during opening hours to provide advice about your medicines and healthcare needs.
We welcome all enquiries and are happy to help with any questions about our pharmacy services, prescriptions, or products.
Complaints
If you are unhappy with any aspect of our service, please contact us using the details above. We will acknowledge your complaint promptly and aim to resolve it within 10 working days.
If you are not satisfied with our response, you may escalate your complaint to:
- NHS England (for NHS services)
- General Pharmaceutical Council (GPhC)
- Parliamentary and Health Service Ombudsman
Visit our Help & Support page for more information.