NHS Pharmacy Services

✅ What's Included

• Initial consultation when you collect your new medicine
• Expert guidance on how and when to take your medication
• Advice on potential side effects and what to do if they occur
• Follow-up call after 1–2 weeks to check how you're getting on
• Final check-in at 4 weeks to ensure you're managing well

🎯 Conditions Covered

• Asthma & COPD (inhaler therapy)
• Type 2 diabetes
• High blood pressure (antihypertensives)
• Anticoagulants (blood thinners)
• Depression & anxiety (antidepressants)

❓ Who Is Eligible?

• Anyone newly prescribed one of the qualifying medicines by their GP
• The medicine must be newly prescribed — not previously taken
• The service is completely free to eligible patients

✅ How It Works

• Nominate 365Med as your EPS pharmacy (one-time setup — register here)
• Your GP sends your prescription electronically directly to us
• We dispense your medicines and notify you when they're ready
• Collect in person or request free home delivery
• We can set up automatic reorder reminders for you

🚚 Free Delivery

We offer free, discreet NHS prescription delivery to your door. No waiting at the pharmacy — your medicines come to you.

📋 NHS Electronic Prescription Service (EPS)

The NHS Electronic Prescription Service allows your GP to send prescriptions electronically to your nominated pharmacy. No more paper prescriptions or trips to the surgery.

✅ What Happens

• The hospital notifies us when you are discharged
• Our pharmacist contacts you within 72 hours of discharge
• We review all medicines — including any new ones started in hospital
• We explain what each medicine is for, how to take it, and any side effects
• We can liaise with your GP if any changes need updating on your records
• Follow-up support available if you have further questions

❓ Why It Matters

Hospital stays often result in medicines being started, stopped, or changed. Errors and confusion about medication after discharge are a leading cause of re-admission. The DMS reduces this risk by ensuring a smooth, supported transition home.

✅ Services Available

• Confidential consultation with a trained pharmacist
• Supply of oral contraceptives (combined pill, mini pill)
• Emergency contraception — Levonelle (up to 72 hrs) or ellaOne (up to 120 hrs)
• Advice on all available contraception methods
• Referral to GP or sexual health clinic for LARCs (implant, IUD, injection)
• Ongoing contraception reviews and supply

🔒 Confidential & Discreet

All contraception consultations are completely confidential. Our pharmacists are trained to provide non-judgemental, professional advice on all aspects of contraception. Discreet packaging and delivery available.

✅ Benefits of EPS

• Prescriptions sent directly from your GP to us — no paper needed
• No more trips to the surgery just to collect a prescription
• Faster, more convenient — your medicines are ready when you arrive
• Reduces the risk of lost or delayed prescriptions
• Works for most NHS repeat prescriptions
• You can change your nominated pharmacy at any time

📋 How to Nominate Us

1. Complete our simple online nomination form (takes 2 minutes)
2. Or ask our pharmacist in person to set it up for you
3. Or use the NHS App to nominate a pharmacy digitally

✅ 6 Conditions We Can Treat

• 🚨 Sinusitis — blocked sinuses, facial pain, headache
• 🫔 Sore Throat — throat pain, difficulty swallowing
• 🦑 Infected Insect Bite — redness, swelling, infection
• 💧 Impetigo — blistering, crusting skin infection
• 🔥 Shingles — painful rash, tingling, blistering
• 💧 Urinary Tract Infection (UTI) — women aged 16–64

🎯 Who Can Use This Service?

• Patients registered with a GP in England
• Any age (some conditions have specific age criteria)
• Free for all eligible NHS patients — no prescription charge if exempt
• Walk in — no appointment needed

✅ What We Accept

• Unused or out-of-date tablets, capsules, and liquids
• Creams, ointments, and gels
• Inhalers (MDIs — metered dose inhalers)
• Eye drops and ear drops
• Patches and suppositories
• Controlled drug returns (with appropriate documentation)

❌ What We Cannot Accept

• Sharps (needles, syringes) — use a sharps bin service
• Aerosols or pressurised containers
• Cytotoxic medicines (chemotherapy) — contact your hospital

🌿 Why Correct Disposal Matters

Flushing medicines or putting them in household waste causes environmental harm and contributes to antimicrobial resistance. Safe disposal at a pharmacy is the correct and responsible way to dispose of medicines.

👤 Sharps Disposal

If you use insulin or inject other medicines, you can obtain a free NHS sharps bin from us and arrange a sharps collection through your local council.

✅ We Can Direct You To

• GP surgeries and walk-in centres
• NHS 111 and urgent treatment centres
• Mental health services and crisis lines
• Social prescribing link workers
• Stop smoking services
• Drug and alcohol support services
• Domestic abuse support services
• Carer support and respite services
• Local foodbanks and community support

🔗 Key NHS Resources

• NHS.uk — Find services near you
• NHS Mental Health Helplines
• NHS 111 — When to call
• NHS Stop Smoking Services
• NHS Talking Therapies (IAPT)