When to Get Help
Use this guide to decide what to do if your child is unwell. When in doubt, always seek advice.
- Difficulty breathing / bluish lips or face
- Unresponsive or floppy
- Seizure / fit (first episode or >5 minutes)
- Severe allergic reaction (anaphylaxis)
- Non-blanching rash (glass test fails)
- Infant under 3 months with fever ≥38°C
- Severe head injury or suspected poisoning
- Bulging fontanelle (soft spot) in babies
- Fever ≥39°C not controlled by medicine
- Fever in 3โ6 month old child
- Symptoms lasting more than 5โ7 days
- Child not drinking fluids / signs of dehydration
- Ear pain with fever or discharge
- Rash spreading rapidly or not fading
- Persistent vomiting or diarrhoea >24 hours
- You are concerned for any reason
- Mild cold, runny nose, or sore throat
- Mild fever (<38.5°C) in children over 6 months
- Nappy rash or mild skin irritation
- Cough without breathing difficulty
- Minor cuts, grazes, or insect bites
- Advice on children's medicines / dosing
- Teething discomfort
- Constipation or stomach upset
Press a clear glass firmly against the rash. If the rash does not fade or disappear under pressure, call 999 immediately. This may indicate meningococcal septicaemia. Do not wait.
Common Childhood Conditions
Click any condition to read NHS-aligned advice on symptoms, home treatment, and when to seek further help.
🔍 Symptoms
Runny or blocked nose, sneezing, sore throat, mild fever, cough, reduced appetite. Flu typically causes a higher fever, headache, and body aches.
🏠 Home Treatment
- Keep your child well hydrated with plenty of fluids
- Paracetamol or ibuprofen (age-appropriate) for fever and discomfort
- Saline nasal drops can help relieve congestion in babies
- Ensure plenty of rest in a warm, comfortable environment
- Do not give aspirin to children under 16
⚠️ Seek Help If
- Fever persists for more than 5 days
- Child is unusually drowsy or difficult to rouse
- Breathing is rapid or laboured
- Infant under 3 months develops any fever
- Symptoms worsen after initial improvement (may indicate secondary infection)
🔍 What is a Fever?
A temperature of 38°C or above is considered a fever in children. It is the body's natural response to fighting infection and is very common.
🏠 Home Treatment
- Give paracetamol or ibuprofen (see dosing guide below)
- Dress the child in light clothing โ do not over-bundle
- Offer regular cool fluids to prevent dehydration
- Sponging with tepid (not cold) water if distressed
- Never use both paracetamol and ibuprofen simultaneously without GP advice
⚠️ Seek Emergency Help
- Under 3 months: any fever ≥38°C โ call 999/A&E
- 3โ6 months: temperature ≥39°C โ call 111/GP
- Fever with non-blanching rash โ call 999
- Seizure (febrile convulsion) โ call 999
- Child looks very unwell, is limp, or cannot be woken
🔍 Symptoms
Ear pain, pulling or tugging at ear (in babies), difficulty hearing, discharge from the ear, irritability, and sometimes fever.
🏠 Home Treatment
- Age-appropriate paracetamol or ibuprofen for pain relief
- A warm (not hot) flannel held over the ear can soothe pain
- Keep the ear dry โ avoid swimming
- Most ear infections clear on their own within 3 days
- Antibiotics are only needed if infection is bacterial and severe
⚠️ See Your GP If
- No improvement after 3 days
- Discharge (fluid) from the ear
- Child under 2 with ear pain on both sides
- Hearing loss that persists after infection clears
- Swelling, redness or tenderness behind the ear
🔍 Symptoms
Itchy, fluid-filled blisters that first appear on the chest, back and face before spreading. Mild fever and feeling unwell usually precede the rash by 1โ2 days.
🏠 Home Treatment
- Use paracetamol only for fever โ never ibuprofen or aspirin with chickenpox
- Cool baths with bicarbonate of soda to relieve itching
- Calamine lotion or antihistamine cream on spots
- Cut fingernails short to prevent scratching and infection
- Keep child away from school until all spots have crusted over
- Avoid contact with pregnant women, newborns, or immunocompromised people
⚠️ Seek Help If
- Spots become very red, hot, swollen, or weep pus (secondary infection)
- Child is unusually drowsy or confused
- Breathing becomes difficult
- Rash spreads to eyes
- Newborn or immunocompromised child exposed to chickenpox
🔍 Symptoms
A distinctive barking cough (like a seal), harsh rasping breath when inhaling (stridor), hoarse voice, and mild fever. Symptoms are often worse at night.
🏠 Home Treatment (Mild Croup)
- Stay calm and comfort your child โ crying makes symptoms worse
- Sit child upright in your arms
- Paracetamol or ibuprofen for fever and discomfort
- Cool night air or cool mist (opening a window) may help breathing
- Note: Steam inhalation is no longer recommended by NHS
🚨 Call 999 If
- Child is struggling to breathe
- Skin is pulling in at the neck or chest with each breath
- Child is turning blue or very pale
- Extremely distressed and hard to settle
- Cannot swallow, is drooling, or refuses to drink
🔍 Symptoms
Sudden diarrhoea, vomiting, stomach cramps, nausea, and sometimes mild fever. Usually caused by a virus (e.g. norovirus) and clears within 5โ7 days.
🏠 Home Treatment
- Most important: prevent dehydration โ offer small sips of fluid frequently
- Use oral rehydration solutions (e.g. Dioralyte) for babies and young children
- Breastfed babies: continue breastfeeding throughout
- Older children: offer bland foods (toast, rice, bananas) when hungry
- Good hand hygiene โ wash hands thoroughly after every nappy change or toilet use
- Keep child off nursery/school for 48 hours after last episode
⚠️ Signs of Dehydration โ Seek Help
- Sunken eyes or dry mouth
- No wet nappy for 8+ hours (babies)
- Dark yellow urine or not urinating
- Sunken fontanelle (soft spot on baby's head)
- Child is unusually drowsy, limp, or unresponsive
- Blood in stools or vomit
🔍 Symptoms
Sore mouth with ulcers, rash on palms of hands and soles of feet (sometimes buttocks), fever and reduced appetite. Usually mild and clears in 7โ10 days.
🏠 Home Treatment
- Paracetamol or ibuprofen for pain and fever
- Offer cold drinks, ice lollies, or yoghurt to soothe mouth ulcers
- Avoid acidic or salty foods that irritate the mouth
- Good hand hygiene to prevent spread
- Child can return to school when they feel well enough (no exclusion period required)
⚠️ Seek Help If
- Child cannot drink and shows signs of dehydration
- Symptoms are very severe or persistent
- Pregnant women exposed โ consult midwife
- Immunocompromised household member exposed
🔍 Symptoms
Red, sore, and sometimes swollen skin in the nappy area. The skin may look sore and feel hot to the touch. Can be caused by prolonged contact with wet or dirty nappies.
🏠 Home Treatment
- Change nappies frequently โ as soon as soiled
- Gently clean skin with water and pat dry (avoid wipes with fragrance)
- Apply a barrier cream at every nappy change (zinc oxide or petroleum jelly)
- Allow nappy-free time every day to let skin air
- Use a mild, fragrance-free soap for washing
⚠️ Seek Pharmacist / GP Help If
- Rash does not improve after a few days of home treatment
- Spots, blisters, or pus appear (may indicate thrush or bacterial infection)
- Rash spreads beyond the nappy area
- Baby develops a fever alongside the rash
Note: Candidal nappy rash (thrush) typically has a bright red appearance with satellite spots and needs antifungal treatment โ ask your pharmacist.
🔍 Symptoms
Red, sore, itchy eyes with yellow or green discharge causing the eyelids to stick together, particularly on waking. May affect one or both eyes.
🏠 Home Treatment
- Bathe the eye with cooled boiled water and clean cotton wool
- Wipe from the inner corner outward using a fresh piece for each wipe
- Wash hands thoroughly before and after
- Avoid sharing towels or pillowcases
- Most cases clear on their own in 1โ2 weeks without antibiotics
⚠️ Seek Help If
- Newborn with any eye discharge โ see GP same day
- Severe pain in or around the eye
- Vision is blurred or affected
- Eyelids very swollen
- No improvement after 2 weeks
🔍 Symptoms
Itching of the scalp (may take weeks to develop), tiny insects visible in the hair, white eggs (nits) attached to the hair shaft close to the scalp, particularly behind the ears and at the nape of the neck.
🏠 Treatment
- Wet combing: Use a fine-toothed detection comb on conditioned hair, every 4 days for 2 weeks
- Medicated lotions: Available from pharmacies โ dimeticone (Hedrin) or permethrin (Lyclear) are most effective
- Check and treat all household members who have lice
- No need to keep children off school
⚠️ When to See a Pharmacist / GP
- Over-the-counter treatments have not worked after two applications
- Skin on the scalp becomes infected or very sore
- Child has a skin condition that requires specific product advice
Head lice do not jump or fly โ they are spread by direct head-to-head contact. They are not a sign of poor hygiene.
Children's Medicine Dosing Guide
Based on NHS and MHRA guidelines. Always read the patient information leaflet and check with your pharmacist before giving any medicine to a child.
- Do not give ibuprofen to children under 3 months or under 5 kg
- Do not give ibuprofen with chickenpox
- Do not give aspirin to anyone under 16
- Do not give paracetamol to babies under 2 months (except for post-vaccination fever under medical advice)
- Do not give both paracetamol and ibuprofen at the same time without medical guidance
- Always use the measuring device provided with the medicine โ do not use a kitchen spoon
| Age | Weight (approx.) | Dose (120mg/5ml) | Frequency | Max in 24 hrs |
|---|---|---|---|---|
| 2โ3 months | >4 kg | 2.5 ml (60 mg) | Every 4โ6 hrs | 1 dose (post-vaccination only) |
| 3โ6 months | 5โ7 kg | 2.5 ml (60 mg) | Every 4โ6 hrs | 4 doses |
| 6โ24 months | 7โ12 kg | 5 ml (120 mg) | Every 4โ6 hrs | 4 doses |
| 2โ4 years | 12โ16 kg | 7.5 ml (180 mg) | Every 4โ6 hrs | 4 doses |
| 4โ6 years | 16โ20 kg | 10 ml (240 mg) | Every 4โ6 hrs | 4 doses |
| ⚠️ For children aged 6+ switch to Children's Paracetamol 250mg/5ml (e.g. Calpol Six Plus) | ||||
| 6โ8 years | 20โ26 kg | 5 ml (250 mg) | Every 4โ6 hrs | 4 doses |
| 8โ10 years | 26โ32 kg | 7.5 ml (375 mg) | Every 4โ6 hrs | 4 doses |
| 10โ12 years | 32โ40 kg | 10 ml (500 mg) | Every 4โ6 hrs | 4 doses |
| 12โ16 years | 40+ kg | Use adult paracetamol 500โ1000 mg โ consult pharmacist | ||
ⓘ This guide is based on standard UK product labelling. Always check the leaflet inside the medicine packaging. If in doubt, ask your pharmacist or GP.
UK Childhood Vaccination Schedule
Vaccines are offered free on the NHS. Keeping up to date protects your child and others in the community. Source: NHS Vaccinations
Diptheria, tetanus, whooping cough, polio, Hib, hepatitis B; rotavirus; meningococcal group B
Second doses of 6-in-1 and rotavirus; first dose pneumococcal conjugate vaccine
Third dose of 6-in-1; second dose of meningococcal B vaccine
MMR (measles, mumps, rubella); pneumococcal booster; Hib/Men C booster; Men B booster
(annually)
Annual nasal spray flu vaccination offered to all eligible children aged 2โ11 years (and some older children)
Pre-school booster for diphtheria, tetanus, whooping cough, and polio; second MMR dose
HPV (2 doses, 6โ24 months apart); meningococcal ACWY; 3-in-1 teenage booster (diphtheria, tetanus, polio)
If your child has missed any vaccinations, it is not too late โ contact your GP surgery to arrange catch-up vaccinations. Most are available free on the NHS.
Video Guides & Expert Resources
NHS and health expert videos to help you understand and manage common childhood health topics.
High Temperature in Children โ How to Care for a Child with a Fever
NHS guidance on recognising fever, keeping your child comfortable, and when to seek help.
Read NHS guide →Types of Vaccines for Children Explained
NHS video explaining the different childhood vaccines and why they are given at each age.
NHS vaccination info →Meningitis Signs & Symptoms in Babies
Know the early warning signs of meningitis in babies and young children โ this could save a life.
NHS meningitis guide →How to Handwash Properly with Soap & Water
The WHO's step-by-step handwashing technique โ simple to teach children and proven to prevent illness.
NHS hand hygiene tips →Children First Aid: Unresponsive & Not Breathing
Every parent should know basic CPR. British Red Cross guide on what to do when a child is unresponsive.
NHS CPR guide →How to Use a Spacer with a Mask for a Baby or Child
Step-by-step guide from Asthma + Lung UK on using an inhaler spacer correctly with young children.
NHS asthma guide →Trusted Online Resources
Hand-picked NHS, NICE and health charity resources for parents and carers.
Baby & Toddler Health AโZ
Comprehensive NHS guide to conditions, development milestones, feeding, and sleep for babies and toddlers.
Read on NHS.uk →Baby Safety & Accident Prevention
Essential NHS guidance on keeping your baby and young child safe at home and on the go.
Read on NHS.uk →Ready Steady Baby โ Full Parenting Guide
From pregnancy through early childhood โ a complete guide from NHS Scotland covering all key milestones.
Read on NHSInform.scot →Feeding & Weaning Guide
NHS advice on breastfeeding, formula feeding, introducing solids, and healthy eating for children.
Read on NHS.uk →Meningitis Signs in Children
Know the signs and symptoms of meningitis โ fast recognition saves lives. Includes the glass test explained.
Read on MeningitisNow.org →Childhood Asthma Hub
Expert advice on managing asthma in children โ triggers, inhalers, action plans, and school support.
Read on Asthma.org.uk →Not sure what to do? Ask our pharmacist โ it's free.
Our GPhC-registered pharmacists are on hand to answer any questions about your child's health, medicines, or symptoms. No appointment needed.