Privacy Policy

Overview

We are committed to protecting your privacy. This policy explains how we use your personal information in accordance with UK GDPR and the Data Protection Act 2018.

Data Controller

365MED LTD
Unit 18, Phoenix Works, Dudley Road West, Tividale, Oldbury, B69 2PJ
Email: customerservices@365med.co.uk

Information We Collect

We collect and process information necessary to provide pharmacy services, including:

Your name, address, and contact details
Prescription and medical information
Information from your GP or prescriber
Delivery and payment details

How We Use Your Information

We use your information to:

Dispense prescriptions and supply medicines safely
Communicate with your GP or prescriber where necessary
Process deliveries and payments
Comply with legal and regulatory obligations

Sharing Your Information

We only share information when necessary for your care, such as with your GP, NHS organisations, or delivery partners. We never sell your data.

Your Rights

You have the right to:

Access the personal data we hold about you
Correct inaccurate data
Request deletion of your data (subject to legal requirements)
Object to processing in certain circumstances

To exercise any of these rights, contact us at customerservices@365med.co.uk.

Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations, including NHS record-keeping requirements.

Contact

For privacy-related enquiries: customerservices@365med.co.uk