Address
Unit 18, Phoenix Works
Dudley Road West
Tividale, Oldbury
B69 2PJ
Pharmacist availability: A pharmacist is available during opening hours to provide advice about your medicines and healthcare needs.
Send Us a Message
Fill in the form and we'll get back to you within 1 working day. For urgent queries please call us directly.
🕔 Opening Hours
| Monday โ Friday | 09:00 โ 17:30 |
| Saturday | Closed |
| Sunday | Closed |
💊 Urgent Medical Help
If you need urgent medical attention, please do not use this form. Instead:
- Call 999 for emergencies
- Call 111 for urgent non-emergency
- Visit NHS.uk for health advice
📞 Prefer to Talk?
Our pharmacists are happy to discuss your health needs over the phone or via a callback.
Request a Callback →We welcome all enquiries and are happy to help with any questions about our pharmacy services, prescriptions, or products.
Complaints
If you are unhappy with any aspect of our service, please contact us using the details above or via the form. We will acknowledge your complaint promptly and aim to resolve it within 10 working days.
If you are not satisfied with our response, you may escalate your complaint to:
- NHS England (for NHS services)
- General Pharmaceutical Council (GPhC)
- Parliamentary and Health Service Ombudsman
Visit our Help & Support page for more information.