If you take regular medicines for a long-term condition, chances are you are familiar with the repeat prescription cycle โ contacting your GP surgery, waiting for the prescription to be processed, then travelling to a pharmacy to collect it. For many patients, this process happens every four to eight weeks, indefinitely.
At 365Med, we have made it significantly simpler. Here is everything you need to know about ordering your NHS repeat prescription through us.
What Is a Repeat Prescription?
A repeat prescription is a prescription your GP issues on a regular basis for medicines you take long-term โ such as blood pressure tablets, inhalers, diabetes medication, thyroid treatment, or antidepressants. Once your GP has set up a repeat, you no longer need a new appointment each time you need more medication.
How Does It Work at 365Med?
Ordering through 365Med is straightforward:
- Register for a free account at 365med.co.uk.
- Submit your prescription โ your GP can send it electronically directly to us as your nominated pharmacy, or you can forward a paper prescription by post.
- Our pharmacist reviews your order โ we check everything is safe, appropriate, and in order before dispensing.
- Your medicines are dispatched to your door in discreet, secure packaging, with tracked delivery.
Nominating 365Med as Your Pharmacy
The easiest way to use our service long-term is to nominate 365Med as your NHS Electronic Prescription Service (EPS) pharmacy. This means your GP sends your prescription directly to us electronically โ you do not need to do anything extra each month.
To nominate us, simply ask your GP surgery or update your nomination through the NHS App. Our EPS details are available on request.
Frequently Asked Questions
Can I order any NHS prescription through you?
We dispense the vast majority of NHS medicines. In rare cases where a medicine requires specialist handling, we will let you know promptly.
How long does delivery take?
Most orders are dispatched within 24 hours of the prescription being received and verified. Tracked delivery typically arrives the next working day.
Is there a charge?
Standard NHS prescription charges apply (currently ยฃ9.90 per item). If you hold a valid exemption โ such as a prepayment certificate, age exemption, or medical exemption โ you will not pay. Always let us know your exemption status when ordering.
What if I need my medication urgently?
Contact us directly by phone or email and we will do everything we can to prioritise your order. For genuine emergencies, please contact your GP or call 111.
Ready to Get Started?
Ordering your repeat prescription online is one of those small changes that saves real time and reduces real stress. Register at 365Med today and let us take care of the rest.